Previous incidents

The earlier outage affecting one of our third-party vendors has been resolved, and our messaging services are now fully operational.

All SMS notifications and message-based communications are functioning normally. We will continue to monitor performance to ensure stability.

Thank you for your patience and understanding while the issue was addressed.

Postmortem

Incident:
On October 15th, 2025, we experienced an unexpected surge in traffic that placed increased load on our storage systems, resulting in temporary slowdowns and connection issues.

Impact:
During this period, some users encountered delays or temporary errors. The issue was promptly identified, and normal operations were restored.

Moving forward:
We are taking steps to optimize affected components to prevent similar incidents in the future. Our focus remains on delivering a ...