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Downtime

Some services are down

Oct 15 at 11:48am UTC
Affected services
Platform
Open API
Core API

Resolved
Oct 15 at 08:51pm UTC

Postmortem

Incident:
On October 15th, 2025, we experienced an unexpected surge in traffic that placed increased load on our storage systems, resulting in temporary slowdowns and connection issues.

Impact:
During this period, some users encountered delays or temporary errors. The issue was promptly identified, and normal operations were restored.

Moving forward:
We are taking steps to optimize affected components to prevent similar incidents in the future. Our focus remains on delivering a seamless and reliable experience for our users.

Updated
Oct 15 at 12:02pm UTC

Monitoring - A fix has been deployed, and we are closely monitoring system performance to ensure stability. Further updates will be provided as needed.

Updated
Oct 15 at 11:48am UTC

Core API went down.

Created
Oct 15 at 11:48am UTC

Investigating - We are investigating an issue affecting our Core APIs. Our team is actively working to determine the cause and will provide updates as soon as more information becomes available.