Previous incidents

October 2024
Oct 15, 2024
1 incident

Core API is down

Downtime

Resolved Oct 15 at 01:39pm UTC

Resolved - We have noticed a high latency as a result of an unusual spike in traffic that caused a slowness on the platform, which was quickly mitigated and the incident has been resolved, and we are monitoring now.

2 previous updates

September 2024
No incidents reported
August 2024
Aug 15, 2024
1 incident

Hardware Issue

Resolved Aug 15 at 05:53pm UTC

Resolved - Due to a hardware issue on the caching system by our vendor which affected a portion of our infrastructure, we have experienced a high latency accompanied with a server timeout for 14 minutes between 17:53:00 and 16:07:00 UTC. This was mitigated and the incident has been resolved.