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Hardware Issue
Jul 02 at 02:32pm UTC
Affected services
Platform
Open API
Core API
JavaScript SDK
Default UI bundle - v1
Default UI bundle - v2
Webhooks
Resolved
Jul 02 at 02:32pm UTC
Resolved - Due to a hardware issue on the caching system by our vendor which affected a portion of our infrastructure, we have experienced a high latency accompanied with a server timeout for 10 minutes between 14:22:00 and 14:32:00 UTC. This was mitigated and the incident has been resolved.
Affected services
Open API
Platform
JavaScript SDK
Webhooks
Default UI bundle - v1
Default UI bundle - v2
Core API